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PUBLIC USE

The Sentry Devices Ltd | Website and General Enquiries Privacy Notice

Last Updated: 18.04.2023

Document Control

OWNER Stuart Evans
APPROVER Rebecca Evans
CLASSIFICATION Public Use
DATE OF ISSUE 18.04.2023
ISSUE v2.0
REASON FOR ISSUE/UPDATE Updated to include reference to child data
LAST UPDATE/REVIEW April 2023
NEXT REVIEW April 2024
DISTRIBUTION All Sentry Personnel

 

VERSION AUTHOR SUMMARY OF CHANGES DATE
0.1 Evalian Limited First Issue (Draft) 23.03.2023
1.0 Evalian Limited Final Version 12.04.2023
2.0 Evalian Limited Updated to include reference to child data 18.04.2023

 

Document Release:

This document remains the property of The Sentry Devices Ltd. Release to regulatory authorities is permitted as required. Release to other organisations or individuals may only be authorised by Company Directors.

Contents

  1. Introduction. 4
  2. What Personal Data Do We Process?. 4
  3. Purposes And Bases For Using Your Personal Data. 5
  4. Sharing Your Information. 6
  5. Your Rights. 6
  6. Data Retention Period. 7
  7. Contact Us. 7

 

1.       Introduction

 

The Sentry Devices Ltd (“Sentry”, “we”, “us”, “our”) of 42a High Street, Broadstairs, Kent, CT10 1JT are committed to protecting and respecting your privacy. We are committed to the protection of the personal data we process in line with the data protection principles set out in the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

This privacy notice (“this Notice”) explains what personal data we collect from individuals who visit our website, use our app, contact us using our web forms, by email, phone or through one of our social channels; or other marketing communications (“you”, “your”). It also explains what information we collect automatically when you visit our website and the information we collect when you register to use our services.

The Sentry Devices Ltd is the Controller of the personal data we collect, registered in the UK with the Information Commissioner’s Office (“ICO”), registration number ZB520206.

 

As an information-led business, we place great importance on ensuring the quality, confidentiality, integrity, and availability of the data we hold and in meeting our data protection obligations when processing personal data. We are committed to protecting the security of your personal data. We use a variety of technical and organisational measures to help protect your personal data from unauthorised access, use or disclosure.

We update this Notice from time to time in response to changes in applicable laws and regulations, to our processing practices and to the products and services we offer. When changes are made, we will update the date at the top of this document. Please review this Notice periodically to check for updates

 

2.       What Personal Data Do We Process?

 

Information you provide to us

We process all information you give us, either through our website https://thesentry.co.uk/ (“our site”) or by corresponding with us by telephone, email or otherwise. This includes information you provide when you use our site, app, our social media functions, register for our service, search for a product or service, or when you report a problem with our site or app.

 

Information processed following an enquiry or purchase

We may process the following information:

  • Name
  • Address
  • Email address
  • Location data (subscription charge applies)
  • Video footage (subscription charge applies)
  • Any information you share with us using our social media channels
  • Device information

 

Children

Our website and products are designed partly for children, therefore we are aware that we must be extra cautious when processing personal information. In most cases, we do not anticipate we will be collecting personal information directly from children. We anticipate and assume we will be collecting personal information only from parents, guardians, or person with parental responsibility.

If you are under the age of 13, you may only provide personal information if you have the consent of, and are supervised by a parent, guardian, or person with parental responsibility.

If we believe a child under 13 has downloaded our app or requested any newsletters or further information from us, we will not knowingly process the personal information of that child without the consent of a parent, guardian, or person with parental responsibility. If the user is aged 13 or over, we will only collect and process personal information if we believe the user understands what is involved.

 

Cookies and Web Beacons

Our website uses cookies to better the user’s experience while visiting. Our website uses a cookie control system which allows the user, on their first visit to the website, to allow or disallow the use of cookies on their computer / device.

Cookies are small text files saved to the user’s computer which track, save and store information about the user’s interactions and usage of our website. This allows our website to provide users with a tailored experience. Users are advised that if they wish to deny the use and saving of cookies from our website on to their computer or device, they should take necessary steps within their web browsers security settings to block all cookies from our website.

We use cookies to provide website features and to analyse our traffic. Other cookies may be stored on your computer by external vendors if we use referral programs, sponsored links or advertisements. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal data is stored, saved or collected.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. To install all other types of cookies, we need your consent.

 

3.       Purposes And Bases For Using Your Personal Data

We will process your personal information for the following purposes and under the following lawful bases:

 

Purpose Lawful Bases for Processing
Responding to correspondence from you. It is in our legitimate interest to respond to enquiries made via our website, by email, through our social channels or any other means.
Registering your interest or making a purchase. When you register your interest or make a purchase, we process your data either with your consent, or under the contract of sale.

 

Consent may be withdrawn at any time by emailing privacy@thesentry.co.uk.

 
Business management, forecasting and statistical purposes. It is our legitimate interest to identify areas for managing current business relationships, develop our services and for managing our business.
Improving our website and the overall website visitor and user experience. It is our legitimate interest to allow analytics and search engine providers to help improve and optimise our website.
Improving our website and the overall website visitor and user experience. We use cookies on our website with your consent.
Prevention and detection of crime including money laundering, fraud or other crimes. We have a legal obligation to report any such activity to the relevant authorities and regulators.
Improving our website and the overall user and website visitor experience. It is our legitimate interest to allow analytics and search engine providers to help improve and optimise our website.

 

We may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person.

Financial transaction data is not processed by Sentry. In-app subscription payments are processed by our third-party service provider Stripe Payments UK Limited. Please click here to view their privacy information.

4.       Sharing Your Information

We will not share your personal data with third-party service providers located in countries outside the UK where the data protection laws are not equivalent to those within the UK. However, should this become an operational necessity in the future, we will safeguard any such data transfers using the UK-approved International Data Transfer Agreement, which contractually obliges our business partners in those countries to protect your data to the standard expected within the UK.

 

5.       Your Rights

 

The UK GDPR provides you with certain rights in relation to the processing of your personal data, including to:

  • Request access to personal data about you (a “data subject access request”). This enables you to receive a copy of the personal data we hold about you, and to check that we are processing it lawfully.
  • Request rectification, correction, or updating to any of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request personal data provided by you to be transferred in machine-readable format.
  • Request erasure of personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove personal data where you have exercised your right to object to processing (see below).
  • Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you (e.g., if you want us to establish its accuracy or the reason for processing it).
  • Object to the processing of your personal data in certain circumstances. This right may apply where the processing of your personal data is based on our legitimate interests.

 

Some of these rights are not absolute and are subject to various conditions under applicable data protection and privacy legislation, laws, and regulations to which we are subject. If at any time you decide that you no longer wish to be contacted for marketing purposes, or if you would like to exercise any of your rights as set out above, you can contact privacy@thesentry.co.uk.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

In addition to the above, please note that you have the right to make a complaint at any time to the Information Commissioner’s Office if you are concerned about the way in which we are handling your personal data.

 

6.       Data Retention Period

 

We will retain your personal data for as long as is necessary to provide you with our ongoing services and for a reasonable period thereafter, to enable us to meet our contractual and legal obligations.

At the end of the retention period, your personal data will be securely deleted in accordance with our Personal Data Retention Policy.

7.          Contact Us

You can contact Sentry in relation to data protection and this privacy notice by emailing privacy@thesentry.co.uk.

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